SF
Shakeel F

1 reviews | Active since Mar 2022

28 Jun 2023, 07:42

***** report

Hi m very unhappy capitec business bank have hold on my account I don't understand why coz the parson who send me money in to my account she told she didn't report my account coz my account was block her account was report and my account was link and she her bank account it's already open but bank dnt Want to remove hold on my account coz my was just link with her account even she send affidavit they she didn't report my account capitec business bank unnecessary having hold on my account even they bank ask me evidence I already send why I get the money in my account it's very unfair holding my money for no reason

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Jun 2023, 11:00
Official
Good day Shakeel Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
  Kind regards Capitec Bank 
Capitec Bank
Capitec Bank's reply17 Jul 2023, 15:37
Official
 Hello Shakeel.  In response your complaint, kindly refer to our telephone conversation held on 17th of July 2023 Please feel free to contact us directly should you have any other enquiries relating to the matter.  Kind regards, Capitec bank