Rent-To-Own Capitec Bank Suspended Account

We are Loans Acceptable, ***ner Flip van Zyl) A company that assists clients to get a vehicle on a rental bases. We have assisted 7 clients thus far this month drive away in their very own vehicle. As from this morning without notice, Capitec Suspended our Account (that we use to assist Capitec clients make payments) this was done without warning or reason. Simply because a client of ours, who has signed multiple documents stating that she is aware of the terms and conditions of our service, listened to her Fiance?, who has a problem (unknown to us what that is) He advised her, 14/10/2015 to go to Capitec and report us as a ****. 15/10/2015, we even received a call from the client this morning saying thank you that we are not a ****