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Xolani D

1 reviews | Active since Sept 2018

30 Aug 2024, 09:46

Remove the selfie security feature on my app

Hi guys, with all due respect, could you please remove that selfie thing on my app, it's such an inconvenience for someone who's always paying new people like me, I end up sending an immediate to my other bank only to make another immediate payment to a capitec client, the previous security measures were good enough for me so please remove it.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Aug 2024, 11:10
Official
Good day Xolani Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.