REMOVAL AND CLEARING OF PAID UP ACCOUNT

My Name is Phindile Zondo, I've been a Capitec client now for over 5 years and I write this review with great disappointment.

I have a credit card which was in arrears for some time and in May this year i managed to pay it off as i wanted to clear my name. I received a paid-up letter and sent it to Capitec as i need my name to cleared. I have not received joy since, this matter has been pending from may. All i want is for my name to be cleared. Whenever I call the call Centre line, I'm told no one can help me as they cannot get through to the department that deals with thismatters and I can only email. I've been logging incidents and sending emails since Many and no one has assisted me.

Please can you assist arrange for my name to be cleared, you wanted me to pay and that exactly what I did not there is a delay with clearing my name. This is not right at all and I'm tired of not being helped. I have a right to get my name cleared especially if I do not owe you.

Please contact me on ***.