FR
Frans R
1 reviews | Active since Jul 2011
18 Jun 2024, 10:42
Remote Banking pin Again
I recently had to go into a branch to get a new remote banking Pin because i got a new cellphone now i'm having the same issue as i changed cellphones again my current remote pin which i know is working now is not working anymore to activate the app do i now have to go into a bank again to get a new pin ? This time i definately know its the correct pin but your app tells me otherwhise
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Replies (3)FR
Frans R's updateReviewer Update
18 Jun 2024, 10:48My appologies you may close this complaint
FR
Frans R's update18 Jun 2024, 10:48
Reviewer Update
My appologies you may close this complaint
Capitec Bank's replyOfficial
18 Jun 2024, 11:08Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply18 Jun 2024, 11:08
Official
Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
FR
Frans R's updateReviewer Update
19 Jun 2024, 10:46And now R 423 went off my account which was supposed to be stopped I had to get a new card inside a branch two months ago and yet still a deduction was made Acrobat
FR
Frans R's update19 Jun 2024, 10:46
Reviewer Update
And now R 423 went off my account which was supposed to be stopped I had to get a new card inside a branch two months ago and yet still a deduction was made Acrobat