REMOTE BANKING APP SUCKS *****

TO ME, REMOTE BANKING, MEANS YOU CAN TRANSACT WITHOUT HAVING TO VISIT A BRANCH PHYSICALLY. CAPITEC SHOULD DO AWAY WITHE THE REMOTE PART, BECAUSE HAVING TO VISIT A BRANCH EVERYTIME I NEED TO DO ONLINE BANKING BECAUSE THE SHODDY REMOTE BANKING APP DOES NOT WORK, TAKES THE **** OUT OF ME. WHEN I DO VISIT A BRANCH, THEY SEND THE LINK TO MY PHONE, APP WORKS FINE UNTIL THE NEXT TIME I NEED TO TRANSACT ONLINE. WITHOUT THE APP ONLINE BANKING BECOMES IMPOSSIBLE. WHY NOT INTRODUCE A SIMPLER VERIFICATION PLATFORM SUCH AS SMS, LIKE NEDBANK & FNB? THE APP STILL NEED TO CONNECT TO THE INTERNET FIRST BEFORE YOU CAN DO ANYTHING, SO ONLY LOGGING IN ALREADY TAKES 5 MIN. I UNDERSTAND THAT CLIENT SECURITY IS HIGH ON YOUR LIST, BUT THIS BUGGY APP NEEDS TO GO.