1 reviews | Active since Jun 2017
REMOTE BANKING APP CRASH!! NOT ACCEPTABLE.
I am a Capitec client and am NOT ABLE to use the android app on my phone right now 5:46pm to do ANYTHING. It has crashed!! This is really irritating as I cannot do ANY BANKING.
I thought moving to this bank would be a better plan as everyone tells me what a good bank this is, however this is NOT AN OPTION when a client of yours is trying to use your GlobalOne App and BLOCKS you to bank as it is says "UNAVAILABLE, Function temporarily unavaailable, try again later. Contact client care if problem persists".????? Information: Capitec Remote Banking Version 1.2.10. Platform: Android. Secured by Entersekt.
NO ONE can fix this. Now I am FORCED to go into the branch TOMORROW??
This is really not acceptable people. Your bank has been reviewed as the best and now what?
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank