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naydene E

1 reviews | Active since Oct 2019

25 Oct 2019, 12:56

remote banking app

remote banking offline

every 25 of the month capitec remote banking app is not working connection error ????????????????????????????really am changing my bank today still

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Replies (2)
Capitec Bank
Capitec Bank's reply25 Oct 2019, 14:33
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 

Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply28 Oct 2019, 14:59
Official
Good day Miss Emanuel

I tried to contact you to no avail, I have sent you an email.

Apologies for any inconvenience caused.

Kind regards
Capitec Bank