DK
Diketso K

1 reviews | Active since Oct 2013

25 Jun 2018, 16:00

Rejected payment arragement

I tried to make payment arrangement on my account and was told that the amount is ridiculously low and wont be accepted even after iv mentioned that i will revisit the arrangement after iv got a permanent position and in a position to make long term commitments. please assist because i want to start working on my credit record with the little i have.

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Jun 2018, 08:45
Official

I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply27 Jun 2018, 15:32
Official

Good day Ms Komako

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Complaint Management Officer