AM
Andrew M

1 reviews | Active since Apr 2020

02 Aug 2020, 19:57

Reinstate Funds

Upon application for a new debit card at Hammanskraal Branch (Kopanong Centre), I discovered a balance of R31,91 instead of R3 746,91. Staff at the branch promised to investigate and report back. All of this was discovered on the 8th of April 2020. Still waiting.

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Aug 2020, 09:41
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply03 Aug 2020, 14:09
Official
Good day  

As per our telephonic conversation , I trust that the matter  was resolved .

Kind regards 
Capitec bank