Reimbur*****t

Dear capitec .... I purchased airtime on the 04th and on the 5th of may , to this day I haven't received the airtime and not have I been reimbursed, called everyday of the week , complained on both Twitter and facebook , as we speak I am at the branch again and it's my second visit , all they do is take the consultant assisting me from pillar to post . this is totally unprofessional and to say I am irrate is an understatement , it's been over an hour now sitting here and trust me when I say I am not leaving this place without my money and if this is how you treat your clients I am afraid I won't use the app anymore and might even switch banks ...ek is gatvol .