Reimburse

i am so gutted, annoyed and disappointed with capitec DELAYING TACTICS, i have two case numbers ***7 and ***7 yet my problem is not solved as yet, i have been told someone will call me i am still frustrated.<br> <br> On the 22Dec 2015 i went to withdraw money from the capitec machine and the machine swallowed my card, went to the branch to report the incident and i was told that there was a sum R7.875.00 that was taken from my account and i will be called after 11 days, after 11 days a lady called me from invetigating department and told me i will not be reimbursed, due to the card was pin based rather than cloned.<br> <br> i have been trying to get a witten investigating report so that i can take further steps, i am taken from pillar to post. I WILL NOT REST UNTIL I GET MY HARD EARNED KIDS MONEY.<br> <br> I am escalating the matter to all news/ media achors for a efficient and effective response<br> <br> Regards<br> Mphage