CK
Celeste K

1 reviews | Active since Apr 2015

01 May 2015, 16:34

Registering master card for adwords account

I have an adwords google account.<br> In the past I used to register my capitec debit card as payment method for my account. Billing took place on a monthly base and my bills went off without a problem.<br> <br> A few weeks ago I lost my card and after having to visit the branch and several hours of my time I successfully registered my new card for internet usage.<br> <br> I registered the new card as payment method on my google adwords account. A few days later I got a message that my institution didn't authorize my card. It is strange because it is the same banking account only a new card. The previous one worked fine. This payment method is extremely important for me because I do my internet marketing for my business with google adwords.The call centre couldn't offer any help or suggestions????

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Replies (1)
Capitec Bank
Capitec Bank's reply04 May 2015, 08:31
Official
Hello Celeste Kusel ,

I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank