LP
Letitia P
1 reviews | Active since Nov 2018
17 Nov 2021, 09:03
Refusing to reverse a ********** online payment
Why is capitec refusing to reverse an online payment? Every time they say come back after a week. 3 weeks now. I made payment for bus tickets online on Saturday night 30 October. On sunday 31 October at 5am the company deducted again the same amount. I have tried reversing and disrupting at the branch but no1 is helping. Do I also need to show up naked and trash things to get help?
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Capitec Bank's replyOfficial
17 Nov 2021, 09:10Good day Letitia
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Nov 2021, 09:10
Official
Good day Letitia
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank