Refusal to help with *****

<p>I am writing on behalf of my domestic worker. She has been a victim of ***** through banking on the Capitec banking app and the agent dealing with the case has said they wont refund the amount because she only reported it after the money was ******. How is she to know before?!?!</p> <p>I find this blatant caous treatment unacceptable. She cant fight this for herself so I am stepping in on her behalf.</p> <p>Ref # ********** 3</p> <p>Case number 80/08/2017</p>