KM
KM M

1 reviews | Active since Jan 2014

06 Apr 2018, 10:56

Refusal to help with deposit

Iam at their Pretoria Station square branch, the staff seems to be lounging.... I went in and requested to do. A deposit, they refused to assist me , they sent to the ATM, while there was only 1 working ATM, and the lines where very long..

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Apr 2018, 13:33
Official

I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply13 Apr 2018, 09:35
Official

Good day Makama

Feedback was provided via email, I trust that your issue is now resolved.

Wendy Mbelekane

Complaint Management

Capitec Bank