MN
Mbongeni N

1 reviews | Active since Jul 2016

04 Sept 2025, 10:26

Refusal to assist and refund pensioner

Dear Capitec Bank Please help protect uneducated pensioners from ****mers who run unauthorised debit orders in their pensions. It’s unacceptable that my mother’s pension will be clawed all out before she can even get her medication and your bank refuses to assist in clawing back her money from these people. Debit orders are refundable

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Sept 2025, 10:37
Official
Good day Mbongeni Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank