PD
Paseka D

1 reviews | Active since Jan 2012

05 Feb 2020, 22:35

Refusal of legal request

Hi, the bank is refusing to provide me with the proof/confirmation of my accounts prescribed debts(Loan, credit card and overdraft) may I kindly have confirmation please

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Feb 2020, 10:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
PD
Paseka D's update08 Feb 2020, 12:47
Reviewer Update
Wow this company is a joke how does can an accredited FSP like capitec be so ***********, how do u sell a prescribed debt and say there is nothing the bank can do. If this is not resolved by end of this week I am talking to NCR.