TN
Themba N

1 reviews | Active since Jul 2023

18 Oct 2023, 08:26

Refunds

Its been over three months since Luno closed my account due to capitec requested them to do that as one of the stockvel members complained as the coin we wanted to buy as group was never bought due to verification process took now,thier where suppose to refund that member R400 and send back R11600 till today they say capitec,capitec says Luno its been over 3 months my emails are been ignored now

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Oct 2023, 09:29
Official
Good day Themba 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank