MS
Mamello S
1 reviews | Active since Nov 2020
02 Nov 2020, 15:40
Refund the money
They don't want to refund me, I called in to request the refund they told me about 7day wait still no respond, I'm under debt review, they were not even supposed to hold the money that was paid in the account mistakenly.
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Replies (2)
Capitec Bank's replyOfficial
03 Nov 2020, 09:22I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply03 Nov 2020, 09:22
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
05 Nov 2020, 12:37Good day Ms Sebofi
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply05 Nov 2020, 12:37
Official
Good day Ms Sebofi
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank