REFUND SEEMS IMPOSSIBLE
Since friday 29 June - I have been double debited for a loan , I am not in any arrears . Since Phoning them Monday and confirming that my refund is set to be back in my account within 48 hours . I still have not recieved any funds and its already 5th July . I need that my money to honour my other obligations, Everytime I contact capitec i keep getting the run around . What am i to do ?? If you owe capitec they quick to ask for their money but getting a refund on a mistake that was theirs seems impossible.
I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank