ZK
Zama K

1 reviews | Active since Feb 2014

06 Aug 2021, 06:45

Refund my premium **********

Do not take a funeral cover with these ****s. I took out a funeral cover with Capitec after research i found out they have very bad reviews. I purposely stopped paying my installments so that the cover would lapse which it did and i received an email stating so as well. They deducted a premium this month knowing very well that the policy lapsed and when i question this they claim they bill in arrears. What arrears? If the policy lapsed what do I owe them? I want my premium back stop *****ing people and refund my premium.

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Aug 2021, 06:47
Official
Good day Zama 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank