EL
Emmy L
1 reviews | Active since Aug 2025
18 Aug 2025, 21:04
Refund
Booking.com credited money into my account for a cancelled booking and Capitec bank has still not released the funds. I am required to get a letter from booking.com when the refund was made on the 2nd of August. This is ridiculous. I urgently need this money.
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Capitec Bank's replyOfficial
19 Aug 2025, 06:15Good day Emmy,
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Aug 2025, 06:15
Official
Good day Emmy,
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank