TN
Themba N
1 reviews | Active since Jul 2023
24 Oct 2023, 11:15
Refund
3 Months ago capitec got Luno to block my accounts in just few hours but now when they must refund me,the other party blames the other one its like luno never had a contact with capitec or capitec never contactee Luno,its annoying cause i must always be the one doing follow ups
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Replies (3)
Capitec Bank's replyOfficial
24 Oct 2023, 13:41Good day Themba
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Oct 2023, 13:41
Official
Good day Themba
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TN
Themba N's updateReviewer Update
29 Oct 2023, 07:50No one was assigned to assist its like youve put my case on hold,this is so draining
TN
Themba N's update29 Oct 2023, 07:50
Reviewer Update
No one was assigned to assist its like youve put my case on hold,this is so draining
TN
Themba N's updateReviewer Update
08 Nov 2023, 09:52The bank got back to you but your delaying the process since 2nd Novemeber today its the 7th nothing my bank account
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Themba N's update08 Nov 2023, 09:52
Reviewer Update
The bank got back to you but your delaying the process since 2nd Novemeber today its the 7th nothing my bank account