TM
Tshifhiwa M

1 reviews | Active since Sept 2012

09 Jun 2020, 07:06

Refund and Garnishment

I am still struggling with your collection company to get my refund for an account which was settled and closed in January. Hammondpole is still garnishing my payslip. Hazel at hammondpole does not reply to any of my emails. When I call I'm told she doesnt have a direct number and they cant put me through to her. I leave a message she doesn't reply.

I'm really fed up with the service. The next step I'm going to take is report this to the consumer protection organization.

Can you instruct them to stop the garnish order and refund me my money. PLEASE!!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply09 Jun 2020, 09:20
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank