Refund

On the 25/08/2023 I deposited R2400 to account number ***, account holder's name : M Moatshe for my son's student accommodation no.5 Lindley Street Sasolburg. After making that deposit the landlord asked me to deposit another R550 that was not included in lease agreement and that's where I realised that It's a ****. I rushed to Rosebank Capitec bank on the same day and reported the incidents. Capitec bank instructed me to come with affidavit from the police station and case number. I submitted the affidavit and case number on Saturday'26th. I then received an sms confirmation from Capitec notifying me that they are investigating my query but I was not given a time frame . They said they do not know how long this will take . At that time my son is stranded at Sasolburg (Flavius Mareka TVET College) and I don't have money to look for other accommodation as my money will only be paid after their investigation.

The person who received the payment also had the nerve to message me and tell me that she knows I had her account blocked ,her father works for Capitec and has since opened another account for her, she is now using that . She even had the audacity to ask me to send more money to her . I feel like Capitec is dragging their feet although the person has been flagged . For them to send me a message with no time frame is really unacceptable . I have fallen prey to a **** and they are dragging their feet in helping . Regards Nolithemba Mhambi ***)