LM
Lebogang M
1 reviews | Active since Oct 2018
09 Nov 2022, 08:26
Refund
Hi, my name is Lebogang Mashaba, on the 6th of November I made a transfer using the capitec app to tymebank, the app showed me that the transaction was successfully processed. When I checked on both account no money was received, I then called capitec to log on complain I was promised that the money will be refunded till today no refund received. This not unfair since is not the first I an counter such problem with them.
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Replies (2)
Capitec Bank's replyOfficial
09 Nov 2022, 08:34Good day Lebogang Mashaba
We acknowledge receipt of your query and have assigned your matter to a designated official.You will receive further contact within the next business day.
Kind regardsCapitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.You will receive further contact within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply09 Nov 2022, 08:34
Official
Good day Lebogang Mashaba
We acknowledge receipt of your query and have assigned your matter to a designated official.You will receive further contact within the next business day.
Kind regardsCapitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.You will receive further contact within the next business day.
Kind regardsCapitec Bank
LM
Lebogang M's updateReviewer Update
10 Nov 2022, 12:06Seriously this the worst banking experience ever, I should have listened to my colleagues about this bank, they don't know how to treat or respect customers even today still no answer or refund to account, top they can't keep up to they are own policy. Period this is ******* bank
LM
Lebogang M's update10 Nov 2022, 12:06
Reviewer Update
Seriously this the worst banking experience ever, I should have listened to my colleagues about this bank, they don't know how to treat or respect customers even today still no answer or refund to account, top they can't keep up to they are own policy. Period this is ******* bank