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Dikgang M
1 reviews | Active since May 2023
19 Jan 2026, 12:53
Refund
I am very angry at this point capitec bank customer service is poor right now I can’t get money back cause sanral can’t give letter for refund sad part is that sanral never received a cent from Capitec the money is pending,I am told that I will never get my money back ,why should I trust a bank with money
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Capitec Bank's replyOfficial
19 Jan 2026, 14:35Good day Client ,thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply19 Jan 2026, 14:35
Official
Good day Client ,thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
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Dikgang M's updateReviewer Update
21 Jan 2026, 12:47Thank you for resolving my issue
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Dikgang M's update21 Jan 2026, 12:47
Reviewer Update
Thank you for resolving my issue