PL
Precious L
1 reviews | Active since Jun 2022
02 Jun 2022, 21:12
Refund
I am Precious . I made an online purchase from ZARA and money was deducted from my account with a pre authorisation status on the 3rd of May on the 11th a duplicate amount was deducted from my account by ZARA and I don’t understand why I should be charged twice for the same items that I had already been charged for. I read other reviews and saw that this is what Capitec does, please fix this Capitec.
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Capitec Bank's replyOfficial
02 Jun 2022, 21:15Good day Precious
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply02 Jun 2022, 21:15
Official
Good day Precious
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank