NM
Nomakhosazana M

1 reviews | Active since Jun 2016

30 Jun 2016, 14:42

REFUND

<p>Hellopeter please tell Capitec back office to refund me</p> <p> </p> <p> </p> <p>Sandile from Maponya mall tried his level best to assist</p> <p> </p> <p> </p> <p>I went to the bank on 24th of June 2016 around 10:00 am and was told process takes 3 working days</p> <p> </p> <p> </p> <p>I still have not received my money ,I’m very upset with the service I have been receiving lately.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>I want my money! No one should contact me to apologize as this is the second complaint in three weeks on hellopeter with the same provider .</p> <p> </p> <p> </p> <p>I know it will be done ASAP because I exposed them</p> <p> </p> <p> </p> <p>I’m done with Capitec</p> <p> </p>

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Jul 2016, 06:44
Official

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply01 Jul 2016, 06:44
Official

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,