CN
Christella N
1 reviews | Active since Dec 2024
04 Mar 2025, 09:50
Refund
My name is matshidiso otimile on the 26 I wrote a complain regarding capitec they phone me back and no help was offered all the manager did was to defend the consultant dineo she even **** that when I came to change the account I had lost my ID and I have never lost my ID till today ..so the manager and the customer care told me there is nothing they can do to assist with my query
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Capitec Bank's replyOfficial
04 Mar 2025, 10:39Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply04 Mar 2025, 10:39
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.