1 reviews | Active since May 2021
Refund
I have made a withdrawal at a Capitec ATM in Ennerdale Shoprite Centre.
An amount of R1600 was drawn and never received the money from the atm machine. The transaction was done between 17:30 and 17:40 on the 4 April 2021.
This is a faulty ATM and several customers has experienced the same issue during the course of the day.
Please investigate further as refund will really be appreciated.
It's a large amount of money hence my worry to get this resolved and credited.
Since then I have still not been credited and this money I need as some bills needs to be paid...
Can someone please get this refunded as a matter of urgency and anyone call me on ***.
NO 1 BOTHERS TO CALL OR EVEN SORT THIS OUT... THIS IS UNACCEPTABLE.!!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your response.... I need them to call me on ***.
This is rather very urgent and will need the matter resolved.
Please also check your records for the issue with several other customers on this day at this atm.
ATM ID: 7968 DNR Ennerdale
Transaction ID: ***
Regards
Marco
Thank you for your response.... I need them to call me on ***.
This is rather very urgent and will need the matter resolved.
Please also check your records for the issue with several other customers on this day at this atm.
ATM ID: 7968 DNR Ennerdale
Transaction ID: ***
Regards
Marco