IM
Itumeleng M

1 reviews | Active since Aug 2015

06 Aug 2015, 09:17

Refund

I app**** for loan on the 9th of March and I got and sms to say I must pay R1550 for the attorneys to draw a contract before I can get the money, I was very desperate, so I deposited the money to the attorney M Majoni on this acc no *** Absa bank the account number that was sent to me by Mrs Hope and after a day or so I got another sms saying I must deposit another R3500 again and that's when I called Mrs Hope and Mrs Ntuli that Iam cancelling the loan because where I am going to get that kind of money, The fact that I needed a loan should tell you that I don't have money, I struggled to get the R1550 so where am I going to get the R3500? So I decided to cancel the loan, and then Mrs Hope said to me i must sent message to her to say im cancelling the loan of which i did. and the i need my refund, she kept on saying they will refund me.<br> So since then ive been waiting for my money to be refunded back to me. I called Mrs Hope million times I sent her my banking details she keeps on saying she will come back to me and when i called she is started dropping my call. So since then ive been waiting! her number is *** and i still have the deposit slip.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Aug 2015, 12:06
Official
Hello Leeto@2015,

I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,