PT
Peggy T
1 reviews | Active since Oct 2019
12 Aug 2024, 05:30
Refund
I have reported R140 and R206 payment on my account for funeral and life cover my initial intention was for this to start in September 2024. I have emailed , whatsapp and ended up canceling but still do not have y money. My request is clear I work in a call center environment PCI comp**** can u just refund my money and stop dragging this process pls
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Replies (5)
Capitec Bank's replyOfficial
12 Aug 2024, 09:19Good day Peggy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Aug 2024, 09:19
Official
Good day Peggy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PT
Peggy T's updateReviewer Update
12 Aug 2024, 21:31My post is very clear that I work in a call center. Why close my case without resolving it . Call me atv11am I'll be on tea
PT
Peggy T's update12 Aug 2024, 21:31
Reviewer Update
My post is very clear that I work in a call center. Why close my case without resolving it . Call me atv11am I'll be on tea
PT
Peggy T's updateReviewer Update
13 Aug 2024, 20:22No call no satisfaction to my complaints. Capitec cause me 346 financial costbdir to this delay . Who will be liable for this am in debt due this delays I wantbto be compasated for this
I saw the refund came in please let me know how will I be compensated for the delayed refund that has caused me that money was meant to be in my account long ago iam I debt of the R206 and R140 that was supposed to be paid for my other fees . Please let menknow is is liable for that paymentShow quoted text
I saw the refund came in please let me know how will I be compensated for the delayed refund that has caused me that money was meant to be in my account long ago iam I debt of the R206 and R140 that was supposed to be paid for my other fees . Please let menknow is is liable for that paymentShow quoted text
PT
Peggy T's update13 Aug 2024, 20:22
Reviewer Update
No call no satisfaction to my complaints. Capitec cause me 346 financial costbdir to this delay . Who will be liable for this am in debt due this delays I wantbto be compasated for this
I saw the refund came in please let me know how will I be compensated for the delayed refund that has caused me that money was meant to be in my account long ago iam I debt of the R206 and R140 that was supposed to be paid for my other fees . Please let menknow is is liable for that paymentShow quoted text
I saw the refund came in please let me know how will I be compensated for the delayed refund that has caused me that money was meant to be in my account long ago iam I debt of the R206 and R140 that was supposed to be paid for my other fees . Please let menknow is is liable for that paymentShow quoted text
PT
Peggy T's updateReviewer Update
15 Aug 2024, 21:11I have waited for a response and solution. I want to be compensated for the loss and delays in getting my money back I need this money same date of deduction which was the 30th I had to double pay a fees as I was short of this 12days into the month I get my 206 and 140 totally unacceptable. No remote and courtesy to get this matter I have been treated badly by this bank in so many occasions but always understood and kept quite oh my good please refunds my added cost asap
PT
Peggy T's update15 Aug 2024, 21:11
Reviewer Update
I have waited for a response and solution. I want to be compensated for the loss and delays in getting my money back I need this money same date of deduction which was the 30th I had to double pay a fees as I was short of this 12days into the month I get my 206 and 140 totally unacceptable. No remote and courtesy to get this matter I have been treated badly by this bank in so many occasions but always understood and kept quite oh my good please refunds my added cost asap
PT
Peggy T's updateReviewer Update
16 Aug 2024, 17:54i did not want to cancel my policy the cancelation was in attempt to get my money back i want to be compensated for the financial loss and additional expenses while i waited to be refunded
PT
Peggy T's update16 Aug 2024, 17:54
Reviewer Update
i did not want to cancel my policy the cancelation was in attempt to get my money back i want to be compensated for the financial loss and additional expenses while i waited to be refunded