REFUND - ***

GOOD DAY,

IT SADDENS ME THAT I WAS HANDED OVER YET I HAVE BEEN MAKING PAYMENTS TO CAPITEC. I DECIDED TO MAKE FULL PAYMENT TO SETTLE THE ACCOUNT BUT THERE WERE MONIES THAT I WAS PAYING AFTER BEING HANDED OVER WHICH WERE NOT RECORDED. CAPITEC IS STATING THAT THEY TRANSFERRED ALL THE MONIES TO MBD. I CONTACTED MBD AND THEY CANNOT CONFIRM THE RECEIPT OF THE MONEY. I WAS DEPOSITING MONEY INTO CAPITEC ACCOUNT AND WOULD NEED THE REFUND OF MY MONEY. SEE BELOW COMMUNICATIONS

Good day Thank you for your query herein. Kindly note that the payment made to attorney after handover should be requested from the attorney. Kindly contact MBD LEGAL COLLECTIONS PROPRIETARY LIMITED ***) for further assistance. Kind regards Pearle Petersen Agent: Recoveries Admin Retail Recoveries

From: Phindile Mncwangi <***> Sent: Friday, 25 June 2021 08:51 To: 'Becky' <***> Cc: *** Subject: RE: REFUND - ***

Good day, Kindly attached POP to see which payments you’re relating too. Phindile Mncwangi Customer Care Consultant Tel +27 (11) *** Fax +27 (11) *** 342 Jan Smuts Avenue, Hyde Park, Johannesburg, 2196 Website www.tcrecoveries.co.za

NEVER RECEIVED FURTHER RESPONSE SINCE I PROVIDED POP