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Ntando M

1 reviews | Active since Jun 2019

06 Jul 2020, 09:25

Redeemed Voucher error

I am very upset with how you handle certain customers, I HAVE BEEN WAITING ON MY VOUCHER from you guys to be reversed since the 30th of June please help me

0
Replies (4)
Capitec Bank
Capitec Bank's reply06 Jul 2020, 12:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,

NM
Ntando M's update06 Jul 2020, 14:05
Reviewer Update
I need to use my money for a very important thing if you guys could make it within 5 hours because I have been waiting since last week
NM
Ntando M's update08 Jul 2020, 16:12
Reviewer Update
I’m really tired on waiting on you guys
Capitec Bank
Capitec Bank's reply09 Jul 2020, 21:06
Official
Good day

Feedback was provided. The complaint is closed.

Kind regards
Capitec Bank

Best regards,