MG
Mamiki G

1 reviews | Active since Feb 2022

19 Jun 2022, 03:09

Recurring problems with Capitec Bank

I have been encountering recurring problems with Capitec Bank, where my debit order reflects from my primary account but Capitec claims that they have not received payment which affects my credit score. I sent their Client Service Centre an email a week ago with my complaint and no one has called to assist me with my issue. Capitec Bank is the worst bank ever when it comes to customer related issues.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Jun 2022, 15:57
Official
Good day Mamiki 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Best regards,