Recurring payment subscriptions refused Global One

I have set up recurring payments with my Microsoft and Webafrica accounts, to deduct my monthly subscriptions from my Global One mastercard (enabled to process online shopping). When I inquired with the call center, I was told that Capitec doesn't allow recurring payments. What reason in the world can there be for this?? I don't have any other payment options available at these institutions, and one of the reasons I moved over to Capitec was because I need to be able to make online payments with my card. Please explain the reasoning for what I can only describe as refusal to allow customers to use their own money and can it be changed?