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TM
Thandeka M

1 reviews | Active since May 2019

21 May 2019, 15:51

Recruitment

I am very disapointed with treatment we getting from Capitec recruitment staff. i wrote an assessment with them last year 20 August 2018 and we were advised that we were successful they will contact us for interviews. I've been doing follow up with Sibongile and Ryan but no luck with positive feedback. The call center number is not user friendly ********** , you hold the line more than minutes up until you hang up. Please assist with feedback

0
Replies (6)
Capitec Bank
Capitec Bank's reply22 May 2019, 14:37
Official
I acknowledge your posting and have referred the matter to the relevant department.

Kind regards
Complaint Management
Capitec Bank

Best regards,

TM
Thandeka M's update18 Jun 2019, 09:49
Reviewer Update
my query is still not resolved. On the 23& 24th i received a call from Jane advising that Sibongile will contact me and provide feedback. On the 30th May Sibongile called , and she told me to do a follow up with her on the 3rd or 5th June on ********** . Tried calling her several times but no luck , I ended up sending her whats up(12h58pm)on the 3th June, she rep**** that she will contact me at 3pm. Since then i haven't received any call or feedback from her, instead I followed up again on the 10th June. Message was just read without any acknowledgment.
TM
Thandeka M's update03 Jul 2019, 12:55
Reviewer Update
i really don't know who to escalate now, I'm still getting false promises. Sibongile called me and she advised that she will organise an interview with me last week , everything will be sent via sms. i haven't received any call or sms from recruitment crew. PLEASE ASSIST
TM
Thandeka M's update20 Aug 2019, 09:00
Reviewer Update
today is exactly 1 year and i have not receive any positive feedback. I followed up 2/3 weeks back and i was advised that they sending an email to Westrand recruiter to arrange an interview.
TM
Thandeka M's update04 Oct 2019, 07:14
Reviewer Update
i still haven't receive any feedback as yet from Sibongile , im on the Capitec portal i see posts being advertised but when i do follow up , im always told that there are currently no vacancies available. Service Consultant - Constantia and Client Service Champion - SowetoThis is really frustrating
Capitec Bank
Capitec Bank's reply04 Oct 2019, 11:50
Official
I acknowledge your posting, and have referred it to the relevant Department for immediate attention.
  
I trust that this situation will be resolved to your satisfaction.
 
 Kind regards
 Capitec Bank

Best regards,