VN
Vinolia N

1 reviews | Active since Oct 2016

27 Feb 2023, 08:24

RECKLESS AND NEGLIGENCE LENDING

IN 2021 I REQUESTED A SETTLEMENT AMOUNT FOR MY ACCESS LOAN AND CAPITEC TOOKLONG TO GIVE ME THE SETTLEMENT AND ENDED UP LOGGING A COMPLAINT ON THIS PLATFORM , I THEN RECEIVED A CALL FROM THE A CONSULTANT IN THE COMPLAINTS DEPARTMENT THEN I RECEIVED CALL FROM THEM ASKING WHY DO I WANT TO SETTLE AND CLOSE THE ACCESS LOAN AND I TOLD THEM I WILL BE CONSOLIDATING MY ACCOUNTS SO THAT I CAN BE IN A BETTER FINANCIAL SITUATION . I THEN RECEIVED THE LETTER AND CAPITEC DECIDED TO NOT CLOSING THE ACCOUNT AND TEMP ME TO USE THE ACCESSFACILITY AGAIN FOR MR THE IS RECKLESS LENDING AND Negligence AND PURPOSFUL DOING TO TEMPT THEIR CUSTOMER INTO USING THE MONEY AND BECOME OVER INDEPTED , IF YOU DONT WRITE OFF THIS BALANCE I WILL BE MAKING NOISE ON ALL THE SOCIAL MEDIA PLATFORM AND GO TO THE OMBUDSMAN WITH THIS INFORMATION . THE FACT THAT YOU DINT WANT TO GIVE ME THE SETTLEMENT SHOWS THAT YOU DID THIS ON PURPOSE

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Feb 2023, 08:30
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank