F(J)R
Faan ( JSJ ) Rossouw
1 reviews | Active since Dec 2015
18 Dec 2015, 10:52
Received no money when withrew funds FNB ATM
I visited the FNB ATM as the Sasol garage in Sefako Makgatho / Zambezie drive on the 4th of December. R2000 cash was withdrawn, but the subsequent R2000 and R1000 was not received. The transactions was debited to my account, even thought I did not receive the R3000. I reported it to the Capited Kollonade branch, but received no progress reports since. I am in need of the funds,. and would appreciate if this issue can be resolved today. Your urgent response is appreciated.
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Capitec Bank's replyOfficial
18 Dec 2015, 12:39Hello Faan@30,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply18 Dec 2015, 12:39
Official
Hello Faan@30,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank