recall

<p>I went into Capitec branch on the 27.10.16. where a consultant helped me with my recall of R385.00, which she told me it will take 7 working days, It is now 16 working days and still no outcome if i will be recieving the money or not. From the day i logged the recall I am the one that has been phoning and following up , not one call from Capitec to let me know any feedback, all I get told is they still busy with it, then they will get some one to call me to give me feedback and still waiting . On friday 18.11.16. i eventually went through the manager (Simaya) on the Capitec call centre number, then she told me the same story they still busy with it and that she will give me feedback that day and im still awaiting!!!!!!</p>