1 reviews | Active since May 2017

20 Jul 2020, 11:39

really unhappy with capitec

Money was taken off from my account with an air bnb reference and i did not use any card details on any site, further more i have to wait 8 days for feedback i need my money revered as im really unhappy i did not have this issue with fnb. Capitec should reverse that transaction immediatley as its still showing unprocessed

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Jul 2020, 14:48
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply20 Jul 2020, 15:59
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank