DM
Dipuo M

1 reviews | Active since Jan 2023

20 Dec 2025, 16:00

Re-payment

I mistakenly made payment to a wrong person reported the issue case number ***9 and I cnt get the money back as he doesn't have access to that account anymore.

Can someone please urgently assist. Got feedback that Capitec can't help how so?

0
Replies (5)
Capitec Bank
Capitec Bank's reply20 Dec 2025, 16:38
Official
Good day, You are through to Tshego
Capitec Bank
Capitec Bank's reply20 Dec 2025, 16:38
Official
I see you mentioned an incorrect transfer, do you know the person you sent the money to
Capitec Bank
Capitec Bank's reply20 Dec 2025, 16:56
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
DM
Dipuo M's update20 Dec 2025, 17:09
Reviewer Update
But why closing the case while I'm talking to you
DM
Dipuo M's update20 Dec 2025, 17:09
Reviewer Update
Didn't you get my response?