Re-occurring problems and keep blaming you as client saying you are the problem

So

Have been struggling with Capitec Business for the past two months. Have raised several complaints. They were not even able to keep track of all the complaints. Payments are rejected when I make them and then I have to use my personal account to make the payments and pay the money back to my personal account. Several payment now which were rejected did go off my account later which means there are now double payments for the same things because CAPITECS system rejects the payments initially every time. To add to this I have to make my Provisional SARS payment now have already tried several times every time the system gives me another rejection reason. The chatbox only tells you to do what you have already done several times. I am so fedup my next move is to declare them at the Ombuds services to get my money back and then move to another bank. I will NEVER recommend them to anyone. They are horrible and also when you do raise complaints those they do attend to are addressed halfass which leads every time to reoccurance of the same issue again and again. Complaints call you every time... waste your time every time because you have to explain the same story to everyone again again without resolution. Also they handle you like a ******** and if just one aspect between the different times they call you differ then they tell you you have been the problem and not their system. DO NOT OPEN AN ACCOUNT WITH THEM! It is not worth it at all they are cheap for a reason.