RE-ISSUEBLE
<p>Good day Capitec reprisentative, I recently withdraw a thousand rand and received R900 and one blue and white piece of paper that says RE-ISSUABLE, this was a machine mistake overlooked by our trustworthy banking system whom everybody has no choice but to love. I went to the bank this morning and explained the situation to the very bright reception lady and guess what she tells me? I only had 7 days to come forward to claim my R100 back no where on this RE-ISSUABLE ticket does it state that. Now my wife has been to the bank with the previous attempt as well and they said they cant help her, her husband whos account it is must come forward. So I have spent two trips to the bank and diesel allready costing me R100. I have never met such an *********** untrusting institution in my live.</p> <p><br />Meaning of Re-issuable<br />May be re-issued any number of times without any liability for stamp duty on such re-issue </p> <p> </p> <p>Check your legal stand points</p> <p> </p> <p>I am waiting for a reply</p> <p> </p> <p>Adriaan Jordaan (FREEMAN)</p>
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Hi Dirk
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Dirk
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Dirk
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Dirk
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Dirk
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Dirk
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Dirk
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Dirk
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with. Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Dirk
In relation to our telephonic conversation, I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients.
Once again I do apologise for the inconvenience and frustration this matter might have caused you.
Adwena Williams
Complaint Officer
Best regards,
Hi Dirk
In relation to our telephonic conversation, I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients.
Once again I do apologise for the inconvenience and frustration this matter might have caused you.
Adwena Williams
Complaint Officer
Best regards,