GP
Gilmour P
1 reviews | Active since May 2014
28 Mar 2016, 09:36
RCS Makro not receiving payment
I have been trying to contact Capitec for 3 weeks now as well as RCS Group to discuss an issue regarding my RCS account that does not receive payment, however I have been making my payments regularly. I keep asking Capitec to look into the problem as I use the app to make payments. Now I am behind on my payments.<br> <br> Why should this be my problem?
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Capitec Bank's replyOfficial
30 Mar 2016, 08:49Hello Gilmour89,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply30 Mar 2016, 08:49
Official
Hello Gilmour89,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank