RATING SHOULD BE ZERO

Good Day

I am terribly dissatisfied with service received and debit order that was deducted from my account without my consent or prior notification that arrears will be debited in full as soon as funds become available.

I have seen consultants at your Silverton Centre in the past to advise a call was placed from there. Today I was unable to lodge my case as they advised that only a note is made to screen/system but arrears in total was deducted.

I explained to centre agents that contacted me in regards to arrears on account that I was not working and have lost my job thus the reason I could not pay so we arranged for R600 as soon as my UIF application was processed. Unfortunately this matter was also a lengthy process with documentations that was not in order from their agents and I had to keep resubmitting.

Please change my method of payment to EFT and also refund me so I AN HONOR MY AGREEMENT TO YOU AS A HONORABLE INSTITUTION.

I WILL ALSO GO TO THE SAPS TO DO AN AFFIDAVIT TO THIS EFFECT!!!!

I have always seen your institution as the best now I am not so sure anymore. I think people should be made aware of this disorned arrangement to a person in need. I did not ask to lose my Job. CURRENT MEDICAL PROBLEMS AND ECONOMY EFFECTED ME and on top of that you have placed me in a worse position as I now cannot adhere to my other obligations in order to support my family.

VERY DISSATISFIED CLIENT AND YET NCA ACT WAS MEANT TO PROTECT PEOPLE OF LOWER CLASS SUCH AS MYSELF.

Regards ABRAM BOSMAN