RM
Rendani M

1 reviews | Active since Oct 2016

06 Nov 2020, 07:58

Rating Based on 3years outdated Credit profile

On capitec bank app I am rated based on December 2017 Credit profile which is 3years outdated. Tell me why your rating me based on information of 2017 in 2020.

0
Replies (4)
Capitec Bank
Capitec Bank's reply06 Nov 2020, 10:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

RM
Rendani M's update06 Nov 2020, 17:04
Reviewer Update
Ok, I hope my issue will be resolved thank you.
Capitec Bank
Capitec Bank's reply12 Nov 2020, 09:13
Official
Good day Rendani Malima As discussed telephonically, I confirm the matter has been dealt with.  Kind regards Complaint Management Capitec Bank 
RM
Rendani M's update16 Nov 2020, 14:09
Reviewer Update
How van the issue be resolved when Iam told that I should pay an undisclosed amount of alledged outstanding loan of 2007(as far a I remember the loan I had was fully paid and even if it was outstanding what happen to prescription?