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bronwyn C

1 reviews | Active since Dec 2012

02 Oct 2017, 11:50

****** staff

I went to galleria to change name and address to be told in white he can't help me. Went to dooneside to be told as I havnt physically been into a branch for 7 years they can't help me. I have just come from 3 major other banks and they all helped. Do you need a fn urine sample to prove I'm me.

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Oct 2017, 13:42
Official

I acknowledge your posting, and have referred it to Nicole Valentine for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,